MicroBoards Technology MX SERIES Especificaciones descargar pdf (Pagina 16)

• Troubleshooting

Troubleshooting

Printer not printing

1. Confirm the MX Disc Publisher is plugged into a power source and is turned on. The

ON/OFF switch is located at the back of the unit, above the power cable connector.

2. Confirm the green LED on the power button is lit on the front panel, as shown below. If AC

power is on and the green LED is off, press the power button and wait for several seconds. If

the LED still does not come on, contact Microboards Technical Support.

3. Confirm the MX Disc Publisher is connected to the computer, with a USB cable. Confirm the

printer is listed and is not stopped.

4. Check to make sure the correct printer was selected.

Disc Loading error

1. If a disc is not loaded correctly, an error message will be displayed. Check to see if there are

any discs on the belt. Remove any discs that are left on the belt.

2. Lift the cover and check for any discs on the front deck of the MX Disc Publisher. Remove

any discs found on the belts. Close the cover.

3. Next, reload the input bin and click the OK button on the error message to continue. The

system will load the next disc and continue printing the remaining discs for that job.

Gaps or Overlap in Ink Coverage

There are 2 possible causes:

1. If the gaps or overlaps are widely spaced, you may have set the quality setting too low.

Change the Quality setting to the next higher setting. See page 14 for details.

2. The printheads may need to be realigned. Please refer to page 12 for details.

Print Diameters not Available

If you are printing from an application other than PrintWrite with Mac OS 10.6, you may need to

specify that the application opens in 32-Bit mode to access the Print Diameters. To do so, open the

Applications folder in a Finder window, and click the application with which you are printing your

image file. With the application highlighted, select Get Info from the File menu and check the Open

in 32-bit mode option.

Re-launch the application, and the Print Diameters will be available.

This will only be necessary if the Print Diameters cannot be accessed

using the default application setup.

You will always have access to the Print Diameters if you are using the Print Only functionality of

PrintWrite. Setting the application to open in 32-bit mode is not necessary.

See page 14 for more details.

Power LED

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MicroBoards Technology MX SERIES Especificaciones Pagina 16